Starlink Installation Blog
TECH CHAT
Written by Starlink Installation Support
Field Service Experts
Starlink Installation Project Overview
This project involves the replacement and deactivation of a Standard Starlink system in Campobello, SC, after a lightning strike rendered the client’s existing dish and Gen3 router inoperable. The client purchased a new Standard Kit and intends to install it on existing mount and activate it on the same Starlink account. It is essential to ensure that the damaged equipment is properly deactivated to avoid running dual data plans.
Need expert help with Starlink installation? Contact ProSat Networks today for professional and efficient service. Call 1-844-799-0258 or visit www.prosatnetworks.com/contact to request for a quote.
Starlink Installation Process
Our Starlink installation SMEs received a service request from a homeowner in Campobello, SC, seeking professional assistance regarding their Starlink dish that was struck by lightning and rendered inoperable.
Planning and Assessment
Our expert Starlink installation services team performed a site survey of the existing equipment and conducted a troubleshooting:
- Check AC and DC voltage at the mesh router and power supply
- Verify the functionality of all equipment and bring it online
- Manually align the Starlink dish if needed
- Use the Starlink app to:
- Test and document internet speed (with photo)
- Conduct and document alignment test (with photo)
- Perform and document obstruction test (with photo)
Following the Starlink troubleshooting session, we advised the customer to submit a ticket to Starlink Support outlining the following:
- A lightning strike had damaged their existing Starlink dish and Gen 3 router.
- A new Standard Kit was purchased from an authorized reseller and is intended for activation under their current Starlink account.
- A request to deactivate the damaged dish to prevent multiple active service plans under the same account.
Starlink Installation and Delivery
The new Starlink Standard Kit arrived onsite and the team was scheduled to perform the following scope of work
✅Replace the Starlink Standard dish with the existing Standard Wall Mount
✅ Reusing the existing cable path
✅ Replace, activate & configure the Starlink Gen3 WiFi mesh router.
✅Test and document the installations with photos.
The team performed a Starlink obstructions test to verify if the location is still an optimal location for Starlink dish installation.
Starlink Standard dish was securely mounted using the existing standard wall mount.
We utilized the existing cable path toward the location of the Gen3 WiFi Mesh Router. Using the Starlink App, we customized the Gen 3 WiFi Mesh Router by setting up the customer’s preferred network name (SSID) and password, ensuring a seamless connection.
Starlink Optimization and Performance Testing
After the installation, our team performed a Starlink Alignment Test to ensure the dish was in the best possible position for continuous satellite connectivity. The process included carefully assessing the dish’s position, considering the elevation angle, azimuth direction, and potential obstructions (e.g., trees, buildings, or other structures).
Then, the Starlink Speed Test was conducted to test the system’s internet performance. It should be noted that Starlink can take as long as 12 hours to synchronize with the satellite network completely.
- Download Speed (109 Mbps) – This is a solid download speed, suitable for activities like streaming in high definition, online gaming, and video conferencing.
- Upload Speed (22 Mbps) – This upload speed is generally adequate for most tasks, including uploading files and video calls.
- Ping (19 ms) – A ping of 19 ms is quite good and indicates a responsive connection, which is beneficial for real-time applications like gaming and VoIP.
Conclusion
The Starlink replacement project at a residential property in Campobello, SC, was completed. Our Starlink specialists efficiently addressed the lightning-related damage and installed a new Starlink dish along with a Gen 3 router, restoring high-speed and reliable internet connectivity for the homeowner.
Call us today at 1-844-799-0258 for your free Starlink installation and IT Network Services needs!
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ProSat Networks Serviceable Areas in South Carolina
Starlink Installers in South Carolina
Starlink Installation Spartanburg SC
Starlink Installation Greenville SC
Starlink Installation Anderson SC
Starlink Installation Simpsonville SC
Starlink Installation Mauldin SC
Starlink Installation Travelers Rest SC
Starlink Installation Gaffney SC
Starlink Installation Inman SC
Starlink Installation Boiling Springs SC
Starlink Installation Union SC
Starlink Installation Laurens SC
and more, just ask.
About ProSat Networks
ProSat Networks specializes in IT network infrastructure and all aspects of Starlink installation for commercial businesses, residential homes and maritime for boats.
We want to share with you our years of experience and gained knowledge over the entire Starlink installation process from planning and purchasing through the professionally completed installation.
Our goal is to provide you with a pleasant & educational service & installation experience.
ProSat Networks would like to thank you for reading this article.
